Help & Support
Comprehensive assistance for researchers, academics, and analytical facilities.
Frequently Asked Questions
Are your compounds for human consumption?
No. All products sold by Zenith Peptide Pharma are strictly for laboratory research and analytical use only. They are not intended for human consumption, diagnostic, therapeutic, or agricultural use.
How do you verify the purity of your peptides?
Every batch undergoes rigorous third-party analytical testing via HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry. Our Certificates of Analysis (COAs) map consistently to >99% purity levels and are publicly available.
What is your refund policy?
Due to the sensitive nature of scientific compounds and the strict temperature controls required, we cannot accept returns once a product has left our facility. If there is a verifiable issue with your batch, please contact support within 7 days.
Do you offer wholesale or bulk pricing?
Yes, we facilitate bulk synthesis for commercial laboratories and academic institutions. Please contact our support desk with your specific requirements.
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Still need help?
Our dedicated scientific support staff usually responds within 24 hours.
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